Client Support
Q. How do I upload files to my site?
A. You can use any FTP client. We like cute ftp and ws_ftp as
ftp clients.
site name:
ftp.yoursite.com
username: we will provide this
password: we will provide this
Q. My web site doesn't load! I get a "403 Forbidden" error message.
A. Make sure there is a file called index.htm or index.html in
your root directory.
Q. How do I get at my webstats?
A. We will provide this information when you become served by
us.
Q. What are your
primary and secondary name servers?
A. ns1.erotimania.com
ns2.erotimania.com
Q. How do I add more
domains or subdomains to my account?
A. Just
CONTACT US and we'll
set it up for you.
Q. I want to register a new domain.
Who do you recommend?
A. I like
www.namecheap.com - it's cheap and reliable. you could
also use
www.networksolutions.com or
www.internic.ca .
Q. How do I add/remove/change an email account on one of my websites?
A. Just
CONTACT US and
we will change/set it up for you.
Q. Can I set up email accounts, or just forward it to another account?
A. We can set up e-mail aliasing for you.
Q. I've got an email address through
Erotimania, now how do I configure my mail program to get mail from my website?
A. For the account test@testsite.com
|
account/login name: |
test@testsite.com |
|
incoming (pop or imap) server: |
mail.testsite.com |
|
outgoing (smtp) server: |
(setup as per your ISP) |
fcheck with your own local ISP for what their outgoing SMTP server is.
Q. Can I access my email through the web?
A. Yes, we have webmail set up.
CONTACT US
for details.
Q. What are the
paths to perl, sendmail, date, & htpasswd?
A. /usr/bin/perl, /usr/sbin/sendmail, /usr/bin/date, /usr/bin/htpasswd.
Q. I've uploaded my script, I get an "Internal Server Error".
A. The most likely cause of this error is that you've
forgotten to set the access permissions for your script using
chmod in your ftp program, or you have forgotten to put the
correct path to perl in your script.
